English
Tapvero is operated by TAPVERO PEDERSEN, organisation number 938 195 234, Norway. Email: Dennis@tapvero.io.
Business address: Gamleveien 574, 1484 Hakadal, Norway. Telephone: +47 403 49 310. For support and return instructions, please email Dennis@tapvero.io.
Products and setup
Tapvero Stand and Plate are physical NFC/QR displays. A compatible phone opens the configured Google review link by NFC or camera scan. An internet connection is required; Google may require the reviewer to sign in. No separate Tapvero phone app is required.
Follow the private activation instructions for your product. Once connected to your account, manage its destination at My products without replacing the printed QR code. This dashboard is separate from Shopify order management. Keep the product's activation code private.
The product helps people reach a review page. It does not guarantee a review count, revenue or search ranking. For custom artwork, contact Dennis@tapvero.io before ordering. An editable review link alone does not make a standard product personalised.
Orders, prices and payment
Review the items, quantity, delivery address and total before placing an order with an obligation to pay. The checkout shows the available payment methods, currency, delivery charge and any active quantity discount. Your order confirmation is sent by email. Report an incorrect address promptly; an address change cannot be guaranteed after dispatch.
Only delivery countries available in checkout are currently served. For delivery from Norway to the EU, import VAT, any duty and the carrier's clearance charges are not prepaid and may be payable before delivery, as explained before payment and in the Shipping policy. The amount charged by Tapvero is not a promise of a duty-paid landed total.
Delivery and problems
See the Shipping policy for the offered service and any stated delivery period. Untracked shipping does not include tracking. Unless we have agreed a different delivery period, we deliver consumer orders without undue delay and within 30 days after the contract is made. Contact Dennis@tapvero.io if a delivery is late, missing, damaged or incorrect. Untracked post does not transfer the consumer's delivery risk to them before receipt or remove statutory remedies.
Cancellation, withdrawal and faults
You can request cancellation before your order is marked as sent at Your orders, or email Dennis@tapvero.io. A request does not itself issue a refund; we handle it in Shopify. See the Return and refund policy for consumer withdrawal after delivery. Mandatory rights concerning cancellation, delivery, defects and refunds remain unaffected by these terms or any commercial guarantee.
For a faulty or misdescribed item, email your order number and a description of the issue; photographs can help where relevant. We arrange the remedy required by applicable consumer law without charging you for necessary defect handling. Business purchases do not automatically acquire the consumer cooling-off right; agreed business terms and applicable law govern them.
Complaints
Contact Dennis@tapvero.io first. Norwegian consumers can seek mediation through Forbrukertilsynet. These terms use Norwegian law without removing mandatory protection or access to courts available to consumers where they live.