Questions before you order.

No. There is no Tapvero app for the customer to download. They tap with a compatible phone or scan the printed QR and follow the web link. Google may require sign-in before a review can be posted.

NFC works only on compatible phones and can also depend on device settings. The printed QR is a second route: customers can scan it with a smartphone camera. Both routes open a web link, so the phone needs an internet connection.

Yes. Both use the same unique Tapvero URL for that physical unit. After activation, that URL redirects to the direct Google review link currently saved for the product.

Activation connects the physical unit to the owner view in My products. The owner assigns and saves the direct Google review link for that unit before using it with customers.

Yes. After activation, replace and save the assigned Google review link in My products. Future requests to the unit's Tapvero URL use the current saved link, so the physical display does not need to be reprinted or replaced.

Yes. Each connected product has its own unique Tapvero URL and saved Google review link, so a business can set the relevant link for each product across its placements. My products lists connected products; it does not organize location groups.

A link request is recorded when Tapvero receives a request to the product's Tapvero URL. The count can include repeat visits, tests, or automated traffic, and it does not identify whether NFC or QR was used. It does not confirm a unique customer or published review.

Yes. The owner assigns the direct Google review link from the relevant Google Business Profile to the Tapvero unit. The unit's Tapvero URL then redirects to that saved destination.

Google may require the customer to sign in. Google controls its review page, account requirements, and the experience after the Tapvero link redirects there. Tapvero cannot bypass those requirements.

Google controls review publication, moderation, and ranking. Tapvero only provides a route to the saved link and does not control whether a review appears or how it affects a Google Business Profile.

No. Tapvero can make the saved review link easier to access, but it cannot guarantee that someone submits a review, that Google publishes it, what rating a customer chooses, or any ranking or business result.

No. Tapvero does not screen customers by sentiment or use sentiment gating. Present the same neutral invitation consistently; the customer decides whether to review and what to write.

No. Tapvero is an independent product and is not affiliated with, sponsored by, or endorsed by Google.

Tapvero Stand has a 120 x 140 mm display face and a 50 mm folded base. Tapvero Plate measures 120 x 120 mm. Both use NFC and a printed QR; choose the format for the available surface and placement.

Custom Stand is quote-only. Share the brand direction, intended placement, quantity, and destination country. Artwork, scope, price, shipping, production timing, revisions, approval, and cancellation terms are confirmed in writing before production.

Use the Shipping & returns page for the current published information. For a specific order or activation issue, contact Tapvero with the order number or product identifier when available. Custom-project shipping and order terms are confirmed in the written quote.